How To Fix WhatsApp Not Connecting Error?

What does it mean when WhatsApp says connecting? What is the reason for WhatsApp error?

0 350
Can you remember a time when sending a message via phone was a luxury and exchanging images was a privilege only the uber-rich could afford?
That was life before Jan Koum and Brian Acton brought Whatsapp into our dull lives. And we haven’t looked back ever since. A life without Whatsapp seems unimaginable which is why when there is a Whatsapp connecting issue it drives us crazy.

Work, personal and social life- everything suffers because there’s a Whatsapp connection problem.  It might be the poor internet connection that can be easily resolved or something more sinister like a Whatsapp connecting issue which you have no idea- how to fix?

Here’s how you can fix your Whatsapp not connecting error:

How To Fix WhatsApp Not Connecting Error?

The WhatsApp connection issue could be caused by a number of reasons like:

  • Old versions of WhatsApp that are not updated;
  • Memory cache issues
  • Corrupt data files
  • Operating system (Android, iOS) issues.

The above-mentioned issues can be easily resolved by re-installing the Whatsapp app. However, if you are unable to send and receive messages in real-time then your issue is that Whatsapp is unable to connect to the internet. To fix that you simply have to connect your phone with a  different internet connection.

1. Close and Reopen WhatsApp

If WhatsApp is not working on your phone, then the issue might be in your app. Try closing the app and reopening it to check if the issue is resolved.

2. Check if You Are Using The Latest Version Of Whatsapp

Using an older version of the app normally doesn’t cause any major issues but sometimes massive changes are introduced in an update. Skipping the update renders your app useless. To check if a new version of Whatsapp has been introduced,

  • Go to your Play Store or App store and search for Whatsapp, if there is an updated version available you will find an option to update.

whatsapp not connecting issue

3. Restart Your Phone

We have all done this at some point or the other. If restarting your app doesn’t fix your Whatsapp not connection error then try restarting your phone.

Restarting your phone is one of the best troubleshooting tricks out there. Just restart your phone and see if WhatsApp starts working.

4. Check your internet connection

One of the major causes behind your Whatsapp not working problem is a poor internet connection. Check your mobile connection by opening other apps.

If other apps are facing a similar problem then you know the internet connection is to blame. Connect your device to some other internet connection.

5. Clear the app cache

The app cache is one of the most common reasons behind WhatsApp not working. So to resolve the issue you need to clear the app cache, but remember there’s a big chance that old data might get corrupted in the process.

How to clear Whatsapp cache on Android?

1. Open the Settings app.

2. Go to Apps.

whatsapp not connecting error

3. Select Manage Apps

whatsapp not connecting problem

4. Find WhatsApp under all apps.

whatsapp not working

5. Click on Clear Cache.

whatsapp not working problem

6. You can also select Clear all data if storage might be one of the reasons why you are having a WhatsApp not connecting problem.

How to clear Whatsapp cache on iPhone?

Steps to clear Whatsapp cache on iPhone:

  1. Open “Settings” on your iPhone and Tap on “General”.
  2. Tap on iPhone storage.
  3. Tap on “Manage Storage”, and then select “WhatsApp” messenger.
  4. Here you can see how much storage is being used by the app, Tap on “Clear Cache” to delete the unwanted cache from your storage.

6. Allow all App Permissions

A lot of issues may arise from not giving WhatsApp permission all the permissions it requires to function properly.

For example, WhatsApp might face an issue in picking up your contacts if you accidentally deny permission to your phone’s contacts. You may also have disabled background data which could be causing the Whatsapp not working issue.

How To Change App Permission Settings?

1. Open the Settings app.

2. Go to Apps.


whatsapp not working issue


3. Select Manage Apps


why is my whatsapp not connecting

4. Find WhatsApp under all apps.


whatsapp connection error

5. Select Permissions.


whatsapp connection problem


6. Allow access to everything.

7. Make sure you have enough storage

Sometimes WhatsApp is unable to download content due to a shortage of storage on your device which in turn causes a Whatsapp not connecting issue. Hence, the first thing you need to try is to free some storage space on your device.

Additionally, you can open WhatsApp and click on the three-dot menu button. (Android)

Then select Settings > Storage and data > Manage storage.

whatsapp clear cache

Then go to Review and delete items.

Now you can check the content and delete what is unimportant.


We hope your Whatsapp not connecting issue is resolved now and your life has turned back to normal.

Enjoy a YouTube party with your friends till your WhatsApp gets back into action.

Frequently Asked Questions

Q1. Why is WhatsApp not working?

Ans: The most common reason behind your Whatsapp not working is a poor internet connection.

Q2.Why does WhatsApp say Unable to connect?

Ans: The reason you see the Whatsapp unable to connect error is either due to a problem in your internet connection, slow speed, or the issue could be regarding the storage space.

Leave A Reply

Your email address will not be published.